Archive: December 2016


Are There Blind Spots in Burlington?

Posted 2016-12-27 05:08:03

All Burlington drivers have blind spots – and no, I'm not talking about the fact that you really don't sing like Adele. I mean the areas of the road that you can't see when you're driving around Burlington.

First let's talk about our own blinds spots, and then we can talk about others...

To begin, we can greatly reduce blind spots by properly adjusting our mirrors to give the widest coverage possible. Make the adjustments in your vehicle before you start to drive.

First, Burlington drivers should adjust their rear view mirrors to give the best possible view directly to the rear of their vehicle. Burlington folks don't need it to get a better view of either side of the car, the kids in the back seat or their dazzling smile. It's pretty obvious, the rear view mirror should reflect the rear.

Next, lean your head until it almost touches the driver's side window. Adjust your side mirror so that you can just barely see the side of your car. Now, lean your head to the middle of the car and adjust the outside mirror so that you can barely see the right side of the car.

When Burlington drivers adjust their mirrors this way, they'll have maximum coverage. Of course driving is a dynamic process – things change every second on Ontario roads and busy highways. So it's wise to take a quick look to the side when passing to make sure that another vehicle hasn't moved into an area you couldn't see in your mirrors.

As you drive around the Burlington area, avoid staying in others' blind spots. You can't count on them to be watching their mirrors and looking out for you.

Here are some tips for passing a heavy vehicle on Ontario roads:

Avoid the blind spots. If you can't see the drivers face in one of his mirrors or in a window, he cannot see you!

Don't follow too close. If you can't see one of the truck's mirrors, you're too close.

Make sure there is plenty of room to pass. Trucks are long and take time to get around. If you're on one of our local two-lane highways, wait for a passing zone.

Don't linger when passing. Because the blind spots are so big on the sides, you want to get through them quickly. If you can't pass quickly, drop back.

Pass on the left whenever possible. A trucks' blind spot is much larger on the right.

The team of automotive professionals at Discovery Ford want you to watch those blind spots – but feel free to sing in the shower all you want.

Discovery Ford
850 Brant St
Burlington, Ontario L7R 2J5
905.632.8696
http://www.discoveryford.com


Service Center Standard and Procedures

Posted 2016-12-18 08:35:03

All Ontario pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome.

That is why Burlington automotive service centers including Discovery Ford have procedural standards for each service they perform. Discovery Ford technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, Ontario service centers can assure a quality outcome. The job is done right every time and Burlington customers leave happy with how their vehicle performs.

Each company trains its technicians to standards. The Ontario automotive industry as a whole is very committed to standards of excellence and encourages individual Ontario service center operators to apply them to every vehicle they service.

An example is how Discovery Ford grades problems and communicates their recommendations. If your service advisor tells you that a repair or replacement is required it must meet the following criteria:

The part no longer performs its intended purpose
The part does not meet a design specification
The part is missing

They may suggest repair or replacement:

If the part is close to the end of its useful life - just above discard specifications or likely to fail soon
To address a customer need or request - like for better ride or increased performance
To comply with maintenance recommended by the vehicle manufacturer
Based on the technician's informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is recommended because the part has failed. If the pipe were rusted, corroded or weak but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car's handling, but his shocks haven't failed. The may suggest replacement of the shocks to satisfy the customer's wishes.

Under these guidelines the Burlington car repair shop must refuse partial service of a required repair if the repair creates or continues an unsafe condition.

Let's say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that Burlington service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician's recommendations.

The Ontario automotive service industry and Discovery Ford want the best for you and for you to keep coming back.

Discovery Ford
850 Brant St
Burlington, Ontario L7R 2J5
905.632.8696
http://www.discoveryford.com

 


Does Your Car Have A Recall Item?

Posted 2016-12-12 12:03:04

No matter how well they're made, vehicles are bound to have problems with their design or manufacturing. Think of all the moving parts. When the government thinks a problem is really serious, they require the vehicle manufacturer to issue recall notices to Burlington residents and to fix the affected vehicles free of charge. The they try to contact all Burlington residents who own that type of car so they can have it taken care of at their Burlington service center.

To find out if your car has any recall issues, give us a call:

Discovery Ford
850 Brant St
Burlington, Ontario L7R 2J5
905.632.8696
http://www.discoveryford.com

These recalls always affect safety, so Burlington residents would be wise to take them seriously. It's really easy to find out if a vehicle is being recalled. For links to government sites, look in the AutoNetTV website.


Other website include: carfax.com; autobytel.com; and dmv.org. All of these sites have free recall searches.

Recalls are pretty serious for Burlington residents and don't happen all that often. But sometimes cars have less serious problems that Burlington residents still might want to know about. For these less serious cases, the vehicle manufacturer issues what is known as a Technical Service Bulletin – or TSB. These bulletins tell Burlington service centers (including Discovery Ford) how to repair a problem that occurs frequently or is especially difficult.

Your Burlington service center receives updated information through subscription plans, which are sometimes available in consumer versions too.

Whatever your source, pay attention to Burlington vehicle recalls to keep you and your passengers safe.


Talk to Discovery Ford About New Shoes for Your Vehicle

Posted 2016-12-04 08:27:03

Custom wheels are one way that Burlington folks express themselves and personalize their vehicle. But they aren't as cheap and easy as sticking decals on your back window. There are several factors that need to be considered, including cost, the fit of the wheel, modifications that will have to be made to the vehicle, how the new wheels and tires will affect the operation of the vehicle, your driving habits and, of course, the style of the wheels. Most Burlington drivers start with the last factor: the style of the wheels. But that should be the last thing we choose.

When considering custom wheels, you should first carefully consider your budget. Some wheels may require adjustments to your vehicle suspension system, brakes, or traction systems. You need to know what you can afford before you start shopping or get your heart set on a particular type of wheel.

There are three basic ways you can change your wheels. First, you choose a wheel that is already the same size as the ones on your vehicle. Second, you can choose larger wheels and third, you can choose smaller wheels. Mounting wheels that are the same size as the ones already on your car sounds easy enough. But even though the wheel may be the same diameter as your current wheels, that doesn't mean it will fit your vehicle. Besides diameter, wheels also have an offset. This is the measurement from the inside edge of the wheel to the point at which it bolts on. If your new wheel does not have the same offset as your current wheels, your vehicle tires can rub on the inside or outside of the wheel well. This can lead to blowouts, uneven tread wear and other mechanical problems.

The tire and wheel professionals in Burlington at Discovery Ford on 850 Brant St can help you select a wheel that has both the correct diameter and offset for your vehicle. Or, if you really want a specific wheel in spite of the offset difference, your technician may be able to install adapters that will make the wheels fit.

Mounting larger wheels is a more involved process. There are several ways of doing this. You can mount larger wheels but keep the overall tire diameter the same. Or you can “supersize” your tire/wheel combo. Mounting larger wheels while maintaining the same overall tire diameter is the easiest way to increase wheel size. You still need to adjust for offset. Generally, this alteration means that your new tires will be wider than the originals, so you will have to install adapters to keep them from rubbing on the wheel wells. Consult your service advisor at Discovery Ford by calling 905.632.8696.

If you want to install larger wheels and increase the overall tire diameter, it is important that the package fits in the wheel well; you may have to do some minor modifications to your suspension. More importantly, you will have to reprogram your vehicle engine's computer to calibrate for the larger tire size. The computer calculates your speed based on the rotation of your tires, so increasing the size of the tires will render it inaccurate. Inaccurate speed calculations can mess up your anti-lock brakes and your stability control systems, as well as your speedometer and odometer.

As you can see, the more modifications you make, the more it becomes important to have your friendly and knowledgeable Discovery Ford tire and wheel professional help you with your car care.

If you really want those “super-sized” tires, great: just factor in the issues listed above, plus you may have to have modifications done to your suspension system.

The larger wheels and tires will add weight to your vehicle. This weight is not held up by the suspension system, so is referred to as “unsprung” weight. Adding unsprung weight affects your car differently than just adding loads inside of your car. Unsprung weight can affect acceleration and braking. Putting large wheels on your vehicle may require an upgraded brake system.

Also, you may not get the performance from your vehicle that you've been used to. It may be sluggish when accelerating or harder to handle when turning. You may also find that the ride is bumpier than it was before. Of course, done right at Discovery Ford, a good wheel job can sometimes improve a vehicle's ride or performance. It just depends on your vehicle, the type of wheels you choose and what you are hoping to accomplish.

Now let's suppose you want smaller wheels on your vehicle. That should be easier, right? Not really. You still have to worry about offset, and it is important that your computer be reprogrammed to account for calibration issues. And you may need adjustments to your suspension system.

Remember your budget? All of these scenarios require that you shell out some money. Perhaps now you can see why it is good auto advice for Burlington drivers to make that consideration first, before setting their heart on a specific type of wheel.

Another consideration should always be your driving habits. Do you do a lot of off-roading on the outskirts of Burlington? Do you carry heavy loads? Do you tow a trailer on Ontario roads? All of these factors must be considered when replacing your tires and wheels. Some wheels just may not be up to the work you need them to do.

For example, if you mount large rims on your vehicle, then add low-profile tires to avoid major adjustments to other systems, they won't be able to handle off-roading as well as larger tires. There won't be enough sidewall on the tires to absorb the impact from off-roading. You could end up with dented or broken rims.

At the end of the day, Burlington drivers should always put safety ahead of appearance. That's why you shouldn't add custom wheels to your vehicle without consulting with your Discovery Ford tire and wheel professional. Cutting corners when installing custom wheels by not making necessary adjustments to all of the systems impacted by the change can result in dangerous operating conditions as well as repairs down the road.

The friendly and knowledgeable auto professionals at Discovery Ford want to remind Burlington drivers of the basics of vehicle safety: preventive maintenance, emergency preparedness and professional repairs. Stay safe, and stay on the road.

Discovery Ford
850 Brant St
Burlington, Ontario L7R 2J5
905.632.8696
http://www.discoveryford.com


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